Last updated: Jan 26, 2026

Workjiffy Marketplace Inc. (“Workjiffy”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

This Privacy Policy applies to all users of the Workjiffy platform, including our website, mobile applications, and related services (collectively, the “Platform”). Workjiffy operates only in Canada.

1. Accountability

Workjiffy is responsible for personal information under its control. We have designated a Privacy Officer responsible for compliance with this Privacy Policy and applicable privacy laws.

Privacy Officer Contact:
Email: privacy@workjiffy.com
General Support: support@workjiffy.com

2. Personal Information We Collect

We collect only the personal information necessary to provide and operate the Platform.

a) Information You Provide

• Full name
• Business name (if applicable)
• Email address
• Phone number
• Mailing or service address
• Profile photo (optional)
• Payment-related information (processed by third-party payment processors)
• Communications through the Platform (messages, support inquiries)

b) Information Collected Automatically

• IP address
• Device and browser information
• Log files and usage data
• Cookies and similar technologies

c) Identity Verification & Background Checks (Jiffers)

Where permitted by law, we may collect limited personal information to verify identity or facilitate criminal background checks through third-party providers. Workjiffy does not store full background check reports.

3. Purposes for Collection

We collect and use personal information for the following purposes:

• Creating and managing user accounts
• Connecting Clients and Jiffers
• Facilitating communications and bookings
• Processing payments and fees
• Verifying identity and preventing fraud
• Providing customer support
• Improving Platform functionality and user experience
• Complying with legal and regulatory requirements

4. Consent

By using the Platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawal of consent may limit or prevent your ability to use the Platform.

5. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information to:

• Service providers who assist in operating the Platform (e.g., hosting, payment processing, background checks)
• Law enforcement or regulatory authorities when required by law
• Other users, where necessary to complete a Jiff (e.g., name, profile, service details)

All third-party service providers are contractually required to protect personal information.

6. Data Storage & Cross-Border Processing

Personal information is primarily stored on servers located in Canada. In some cases, service providers may process data outside Canada (such as cloud infrastructure providers).

Where personal information is transferred outside Canada, it is protected using contractual safeguards and security measures consistent with Canadian privacy laws.

7. Safeguards

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including:

• Secure servers and encryption
• Access controls and authentication measures
• Limited internal access to personal information
• Regular system monitoring

Despite these measures, no system can be guaranteed 100% secure.

8. Accuracy

We rely on you to keep your personal information accurate and up to date. You may update your account information through your profile or by contacting us.

9. Access and Correction

You have the right to request access to your personal information and request corrections, subject to legal limitations.

Requests must be made in writing to our Privacy Officer. We will respond within the timelines required by applicable law.

10. Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer required, information is securely destroyed or anonymized.

11. Cookies & Analytics

We use cookies and similar technologies to:

• Maintain user sessions
• Analyze Platform usage
• Improve performance and functionality

You may disable cookies through your browser settings, though this may affect Platform functionality.

12. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or by email. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.

14. Complaints

If you have concerns about our privacy practices, you may contact our Privacy Officer. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.

15. Contact Us

Workjiffy Marketplace Inc.
Province of Registration: Alberta, Canada
Email: privacy@workjiffy.com